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Herb Greenberg, founder and chief executive of Caliper, a human resources consulting firm, offers one suggestion to most clients: "I can't tell you how many times I've said to people I coach to make 10 more mistakes this year than last year. A good leader should never be guilty of paralysis through analysis. They should tell their people to do it and if it's wrong, well, it's wrong. Don't clobber somebody who makes a mistake.”
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