The Printed Owl - Policies Returns If you are not completely satisfied with your purchase and your purchased product has not been written on or damaged after receipt, you may return it to us within 30 days of purchase for a full refund (less shipping costs). Ship your return item to: The Printed Owl 14177 Charity Chase Circle Westfield, Indiana 46074. Please allow three weeks for your payment refund. If you received the wrong item or a damaged item, please contact us by email to correct your order. Cancelled Orders If you decide after your purchase that you would like to cancel your order, please contact us by email to cancel your order. If the order has been processed and shipped, please follow the above Returns policy. Shipping All U.S. orders are sent via U.S. Postal parcel delivery. Standard shipping is $4.00 per item. The Printed Owl does not ship outside the U.S. at this time. General Customer Service For general customer service, please contact us by email.